FAQs

How do I get a quote or request service?

You can request a quote or service by submitting a request through our website or by giving us a call.

Some quotes may require a walkthrough with our Operations Manager so we can properly understand your space and cleaning needs.

Quotes aren’t instant — once we receive your request, our team will follow up shortly with next steps and more information.

No. Our team arrives fully equipped with the supplies and tools needed to complete your clean. You don’t need to provide anything — we’ll take care of it.

No, you don’t need to be present. Many of our clients prefer to have their space cleaned while they’re away.

If access needs to be arranged, we’ll coordinate that in advance. Your privacy and security are always treated with care, and any entry details are handled confidentially.

Yes. Cleaning plans can be adjusted as your needs change.

We ask that you let us know in advance so we can update scheduling and ensure your space continues to be maintained properly.

The number of cleaners depends on a few factors, including the size of the space, the scope of the clean, and scheduling considerations.

We always assign the appropriate number of team members to ensure the work is completed efficiently and to our standards.

Yes. JS Cleaning Services is fully licensed and insured. This protects both our clients and our team, and ensures you can feel confident inviting us into your space.

Yes. We understand that schedules can be full and sometimes unpredictable.

We’ll work with you to find a cleaning schedule that fits your availability and minimizes disruption to your day-to-day routine.

At this time, laundry is not included in our cleaning services. Our focus is on detailed, professional cleaning of your home or commercial space. By staying within our area of expertise, we’re able to maintain consistent standards and deliver the level of quality our clients expect.